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Concur and Travel
Do I have to go through RU Travel for rail/Amtrak tickets?
It depends on the type of rail:
Amtrak: YES, you must book through RU Travel. All airfare, Amtrak, hotel, and rental car reservations must be booked using the Rutgers Online Booking Tool, or by contacting Direct Travel. Amtrak reservations are charged directly to the university (like airfare), not paid out of pocket.
Local rail (NJ Transit, subway, metro, etc.): NO. These are explicitly exempt and do not need to be booked through the Rutgers Online Booking Tool or Direct Travel.
In short: Amtrak = must use RU Travel / Direct Travel. Local rail (NJ Transit, etc.) = no need.
Travel Booking FAQs
All airfare, Amtrak, hotel, and rental car reservations must be booked using the Rutgers Online Booking Tool, or by contacting Direct Travel.
The following travel arrangements do not need to be booked through the Rutgers Online Booking Tool or Direct Travel: ...local train transport (NJ Transit, subway, metro, etc.)
Can I book a hotel room for myself or an employee traveling less than 100 miles for back-to-back events?
Yes, but it must be treated as an exception if the travel is within 100 miles one-way.
Rutgers generally reimburses lodging only for trips of more than 100 miles one-way. However, lodging within the 100-mile proximity may be approved when there is a reasonable business justification, such as:
- back-to-back events with a late evening and early morning schedule,
- a multi-day conference where commuting would be inappropriate,
- early start or late end times,
- multiple-day field assignments where overnight lodging is appropriate.
For a Rutgers employee staying in New Brunswick due to an evening event followed by an early morning event, the department should obtain written justification and approval from the unit head or appropriate approver before booking or reimbursing the hotel.
The lodging should be kept reasonable by booking standard room accommodations at reasonably priced mid-market hotels whenever possible. Luxury or upscale hotels should not be booked.
Useful Links
Travel and Business Expense PolicyTravel and Expense Policy.pdf
The University will reimburse lodging for trips of more than 100 miles one-way.
Specific exceptions for travel within the 100-mile proximity in New Jersey, New York, and Pennsylvania locations may be authorized by the approver (e.g., multiple-day conferences where commuting is inappropriate, particularly early start or late times, or multiple-day field assignments for which overnight lodging is deemed appropriate by obtaining written justification and approval from the unit head.)
The cost of lodging should be kept to a minimum by requesting standard room accommodations at reasonably price mid-market hotels whenever possible.
Luxury and upscale hotels should not be booked.
When should conference expenses be submitted as a travel expense report versus a non-travel reimbursement?
Key Summary
- Conference registration only expenses may generally be processed as a non-travel reimbursement.
- Once reimbursable meal expenses are included, the reimbursement should generally be processed as a travel expense report.
- Meals included as part of conference registration (per-diem) cannot also be separately reimbursed.
- Rutgers travel meal reimbursement rules generally apply when the traveler is:
- in travel status for at least 12 consecutive hours, or
- traveling 100 miles or more from the Rutgers departure point.
Conference registration expenses may, in some cases, be processed separately from travel expenses and submitted as a non-travel expense reimbursement. Rutgers guidance generally treats conference registrations similarly to memberships or professional development fees when no travel-related expenses are involved.
However, once reimbursable meal expenses are included, the reimbursement falls under Rutgers travel and business expense policies and should be processed as a travel-related expense report rather than a non-travel reimbursement.
Rutgers policy specifically classifies meal reimbursement as a travel expense when the traveler is in approved travel status. Conference-related meals are also subject to travel reimbursement rules, including per diem and meal reduction requirements when meals are included with conference registration.
Key Considerations
Conference registration only
May generally be processed separately as a non-travel expense reimbursement.
Conference registration + reimbursable meal expense
Should generally be processed as a travel expense report.
Meals included in conference registration
Cannot also be separately reimbursed.
Travel status requirements
Rutgers defines reimbursable meal travel status as:
- travel lasting at least 12 consecutive hours, or
- travel at least 100 miles from the Rutgers departure point.
Rutgers Sources
- https://procurementservices.rutgers.edu/resources/how-to/expense/process-travel-and-business-expenses-employees
- https://procurementservices.rutgers.edu/travel-and-expense/reporting-travel-expenses
- https://policies.rutgers.edu/B.aspx?BookId=11985
- https://procurementservices.rutgers.edu/travel_policies_and_forms
Useful Links
Rutgers Process Travel and Business ExpensesRutgers Reporting Travel ExpensesRutgers Travel PolicyRutgers Travel Policies and FormsRutgers Travel and Business Expense Guidance
Conference registration expenses may, in some cases, be processed separately from travel expenses and submitted as a non-travel expense reimbursement.
Once reimbursable meal expenses are included, the reimbursement falls under Rutgers travel and business expense policies and should be processed as a travel-related expense report.
Meals included with conference registration cannot also be separately reimbursed.
Rutgers defines reimbursable meal travel status as travel lasting at least 12 consecutive hours or travel at least 100 miles from the Rutgers departure point.
What should I do if a Concur flight was cancelled but the ticket became an airline credit?
Key Summary
- Flights booked through Concur and charged to a university card should still be assigned to an expense report, even if the trip was later cancelled.
- If the airfare was not refunded and instead became an airline credit or unused ticket, Rutgers considers it a university-paid business expense.
- Airline credits must generally be used toward a future Rutgers business-related trip.
- Travelers should retain documentation and verify the expiration date of the airline credit.
If a flight booked through Concur was charged to a university card, the airfare should still be assigned to an expense report even if the trip was later cancelled. Rutgers considers airfare booked through Concur or the university-approved travel agency to be a university-paid expense unless the ticket is fully refunded.
If the airline issues a travel credit or unused ticket instead of a refund, Rutgers guidance states that the credit must be applied toward a future Rutgers business-related trip. Travelers should also verify the expiration date of the airline credit.
What to Include in the Expense Report
Attach the following documentation:
- Original flight itinerary or receipt
- Documentation showing the trip was cancelled
- Documentation showing the airfare remained as an airline credit rather than being refunded
The expense report comments should explain:
- Why the trip was cancelled
- That the airline credit will be used for future Rutgers business travel
Rutgers Sources
Rutgers Travel and Expense Guidance
Airfare booked through Concur or the university-approved travel agency is considered a university-paid expense unless fully refunded.
If the airline issues a travel credit or unused ticket instead of a refund, the credit must be applied toward a future Rutgers business-related trip.
Travelers should verify the expiration date of the airline credit.
The airfare should still be assigned to an expense report even if the trip was later cancelled.
How do I book Rutgers-related travel for a student?
Key Summary
- Determine whether the student is:
- A Rutgers traveler with Concur access, or
- A non-employee traveler
- Rutgers-related travel should generally be booked through:
- Concur Travel and Expense, or
- Direct Travel (Rutgers’ approved travel agency)
- Non-employee student travelers generally require a:
- Non-Employee Travel Request Form
- Flights and Amtrak booked through Rutgers-approved channels are typically prepaid by the University.
- Hotels may still require payment or a credit card at check-in/check-out.
- Student and guest reimbursements are generally processed through:
- Non-PO Uploads in RU Marketplace
Booking for delegates:
- Travelers and delegates must complete a Concur travel profile
- Delegates booking for non-employees need Guest Booking access
Requests for Guest Booking access can be directed to: RUTravel@finance.rutgers.edu
When arranging Rutgers-related travel for a student, first determine whether the student will travel as:
- A Rutgers traveler with Concur access, or
- A non-employee traveler
Rutgers requires university-related travel to generally be booked through:
- Concur Travel and Expense, or
- Direct Travel (Rutgers’ approved travel agency)
Travel booked outside approved Rutgers travel channels may not qualify for reimbursement.
Booking Travel for Someone Else
A PI or departmental administrator may book travel on behalf of another traveler if the appropriate delegate permissions are enabled.
Rutgers states that:
- Travelers and delegates must complete a Concur travel profile
- Delegates booking for non-employees may need:
- Guest Booking access
Requests for Guest Booking access can be directed to:
RUTravel@finance.rutgers.edu
If the Student Is a Non-Employee Traveler
For non-employee travelers, including many students, Rutgers requires completion of the:
- Non-Employee Travel Request Form
before contacting Direct Travel to make reservations.
Direct Travel contact information:
Phone: 1-888-818-1067
Email: RutgersTravel@dt.com
Rutgers also recommends Direct Travel for:
- Complex itineraries
- Multi-city travel
- Group travel
- Assisted bookings
Flights and Rail
Flights and Amtrak rail booked through Rutgers-approved travel channels are generally:
- Prepaid by the university
Travelers and departments should typically:
- Not use personal credit cards for airfare booked through Concur or Direct Travel.
Hotels
Hotels operate differently from airfare.
Even when booked through Concur or Direct Travel:
- Hotels may still require:
- A credit card to hold the reservation
- Payment at check-in or check-out
Departments should confirm hotel payment arrangements in advance, especially if the student does not have a Rutgers travel card.
After Travel / Reimbursement
Travelers and departments should retain:
- Receipts
- Itineraries
- Business purpose documentation
Rutgers requires expense submissions to include:
- Supporting receipts
- A clear business purpose demonstrating benefit to the University
Reimbursement processing typically follows:
| Traveler Type | Submission Method |
|---|---|
| Employees | Concur Expense Report |
| Students / Guests | Non-PO Upload in RU Marketplace |
Rutgers Resources
Useful Links
Booking TravelTravel & Expense FAQsStudent & Guest Travel Expense ProcessEmployee Travel Expense ProcessRutgers Travel and Expense Guidance
Rutgers requires university-related travel to generally be booked through Concur Travel and Expense or Direct Travel.
Delegates booking for non-employees may need Guest Booking access.
For non-employee travelers, Rutgers requires completion of the Non-Employee Travel Request Form before contacting Direct Travel.
Flights and Amtrak rail booked through Rutgers-approved travel channels are generally prepaid by the university.
Travel booked outside approved Rutgers travel channels may not qualify for reimbursement.
Hotels may still require payment at check-in or check-out even when booked through approved travel channels.
Expense submissions must include supporting receipts and a clear business purpose.
Students and guests are generally reimbursed through Non-PO Uploads in RU Marketplace.
How do I update the Finance Approver and FMS Profile Update forms to Karen Connaughton?
Key Summary
- Finance Approver and FMS Profile Update forms are completed using DocuSign PowerForms.
- Employees are responsible for completing applicant sections and routing the forms for signature.
- Forms should use the standard Unit 735 UDO and approved Finance approver information.
- All GL string segments are required for the Default Expense Account.
- After signing, forms should be:
- Saved using the required naming convention
- Emailed to Cloud Access (cloudaccess@finance.rutgers.edu)
- Copied to internal Finance/Purchasing contacts if requested (Karen and IFH Purchases)
General Guidance
The Finance Approver and FMS Profile Update forms are completed through DocuSign PowerForms. Employees are responsible for completing the applicant sections of the forms and using the finance approver and UDO information provided by management.
The forms should:
- Be routed through DocuSign for signatures
- Use the standard Unit 735 UDO information provided by Finance
- Include all required GL string segments for the Default Expense Account
- Be saved using the required naming convention after signing
- Be emailed to Cloud Access after completion
Q/A Breakdown
Who should be listed as the Business Manager and Dean/Director on the Finance Approver form?
The designated unit approvers should be used for these fields. The Business Manager section should contain the assigned Business Manager information, and the Dean/Director/Dept Chair section should contain the designated department approver information. For IFH, Karen Connaughton should be filled as the Business Manager, Stacey Sheehan for the Dean/Director
Do additional department leadership names need to be added to the form?
No. Only the standard Finance approver contacts designated for the unit should be included on the forms.
Where are the approver names and emails entered in DocuSign?
The approver information is entered in the:
- Business Manager section
- Dean/Director/Dept Chair section
before beginning the DocuSign routing process.
The email addresses required for DocuSign routing are:
- Karen Connaughton — kconnaughton@ifh.rutgers.edu
- Stacey Sheehan — sep154@rutgers.edu
What UDO information should be used on the Profile Update form?
The unit uses a standardized default UDO for Unit 735 employees. If adjustments are needed later, the Finance Team can request a mass update.
What does the UDO represent?
The UDO consists of:
- Unit
- Division
- Organization
What fields are required for the Default Expense Account / Charging String?
All GL string segments are required, including:
- Unit
- Division
- Org
- Location
- Fund Type
- Business Line
- Account
- Activity
The Default Expense Account must be:
- A valid GL string
- NOT a project string
What if an approver’s employee ID was omitted from the form?
The approver’s employee ID may sometimes be added next to the signature to avoid delaying the routing and approval process.
What should be done after the forms are fully signed?
After DocuSign routing is complete:
- Save the form using the required naming convention
- Email the completed form to Cloud Access
- Copy internal Finance/Purchasing contacts for tracking purposes
Are multiple forms required?
Depending on the access or profile updates needed, employees may need to complete:
-
Finance Approver Change Request Form Instructions
-
Profile Update for Expense Management Form Instructions
-
FMS Access Request Form Instructions
Useful Links
Finance Approver Change Request FormProfile Update for Expense Management FormFMS Access Request FormGuidance from Karen Connaughton
The Finance Approver and FMS Profile Update forms are completed through DocuSign PowerForms.
The forms should use the standard Unit 735 UDO information provided by Finance.
All GL string segments are required for the Default Expense Account.
The Default Expense Account must be a valid GL string and NOT a project string.
After DocuSign routing is complete, save the form using the required naming convention and email the completed form to Cloud Access.
Only the standard Finance approver contacts designated for the unit should be included on the forms.
Employees may need to complete the Finance Approver Change Request Form, Profile Update for Expense Management Form, and FMS Access Request Form.
The approver information is entered in the Business Manager section and Dean/Director/Dept Chair section before beginning the DocuSign routing process.
Journal Entries
How do I transfer funds between projects?
Journal Entry Request Submission
When should this be used?
Use whenever you have a journal entry request for IFH Purchases.
This template is particularly useful—and the standard— when transferring expenses from a startup project to a grant, such as reallocating charges related to disbursed gift cards.
How to submit your request
- Complete the template using the link above
- Email the completed form directly to the IFH Purchases team
- Alternative option: Copy the table from the Excel file and paste it into your email, ensuring all required fields are included
Minimum required information
Please ensure your request includes the following:
- Project number(s) and/or full GL string(s)
- Transfer amount(s)
- Expenditure type(s)
- Clear business purpose for the journal entry
Important
Providing complete and accurate information upfront will help ensure timely processing of your request.
Useful Links
New JE Request FormNew JE Request Form
Internal guidance and procedure by Avi and IFH Purchases.
Procurement
How do I change the owner of a PO?
Ask IFH Purchases or submit a ticket at Procurement Help Desk under "My Question is not Listed" with the PO number(s) and the name/NetID of the new owner.
Useful Links
Rutgers Procurement Support TicketCorrespondence with Procurement
Internal correspondence confirmed this.
What are Rutgers requirements for purchasing external advertising?
Key Summary
- Rutgers allows departments to purchase external advertising for University-related programs, events, and initiatives.
- All advertising must follow Rutgers branding, messaging, and design standards.
- Most advertisements should be coordinated through University Communications and Marketing and may require Ad Review approval.
- Advertisements must clearly identify the Rutgers department, unit, or campus involved.
- Certain advertisement types are generally exempt from formal oversight, including:
- Job postings
- Legal notices
- IRB-approved advertising
- Classified advertisements
- Even exempt advertisements are still expected to follow Rutgers branding and communication standards.
Rutgers permits the purchase of external advertising to promote University programs, services, events, and initiatives, provided all advertising aligns with the University's mission, values, and brand standards.
Key Requirements
All Rutgers advertising must:
- Use official Rutgers branding and graphic identity
- Present Rutgers in a consistent and professional manner
- Clearly identify the associated Rutgers campus, department, or unit
- Reflect accurate institutional messaging
- Meet professional design and content standards
- Appear in media appropriate for the intended audience
- Receive appropriate administrative approval
Oversight and Approval
University Communications and Marketing oversees:
- Brand standards
- Advertising review
- Marketing coordination
- Universitywide messaging consistency
Departments planning advertising campaigns should:
- Submit advertisements through the Ad Review process
- Provide proposed placements, objectives, and costs
- Coordinate with University Communications and Marketing when required
Exceptions
The following advertisement types are generally exempt from formal oversight:
- Job postings
- Legal notices
- IRB-approved advertising
- Classified advertisements
However, these advertisements are still expected to comply with Rutgers branding and communication standards.
Rutgers Branding Principles
Rutgers advertising is intended to support:
- Meaning and purpose
- Superiority and excellence
- Competence
- Safety and security
- Affirmation
- Stimulation and engagement
Source
- Rutgers University Policy 80.1.3 — Purchase of External Advertising About Rutgers
Rutgers University Policy 80.1.3 — Purchase of External Advertising About Rutgers
Rutgers permits the purchase of external advertising to promote University programs, services, events, and initiatives.
All advertising must align with the University's mission, values, and brand standards.
University Communications and Marketing oversees brand standards, advertising review, and Universitywide messaging consistency.
Job postings, legal notices, IRB-approved advertising, and classified advertisements are generally exempt from formal oversight.
How do I extend a PO or increase the amount on an existing Rutgers purchase order?
Key Summary
- Existing Rutgers purchase orders can generally be modified through a Change Order / PO Modification in RU Marketplace.
- For service-based POs, Procurement typically requires a Supplemental Statement of Work (SSOW).
- The SSOW should explain:
- Updated service dates
- Revised scope of work
- Additional deliverables
- Any fee or cost increases
- The completed SSOW must be attached to the change order request for Procurement review before the revised PO can be issued.
If a department needs to extend the term of an existing PO and/or increase the amount, the request is typically processed through a Change Order / PO Modification in RU Marketplace.
Supplemental Statement of Work (SSOW)
For service-based purchase orders, Rutgers generally requires a:
- Supplemental Statement of Work (SSOW)
The SSOW should outline:
- Revised service dates
- Updated scope of work
- Additional deliverables (if applicable)
- Any fee or cost increases
The completed SSOW must be attached to the change order request and submitted for Procurement review before the revised PO can be issued.
Rutgers Source
- https://procurementservices.rutgers.edu/files/supplemental-statement-of-work-form-instructionspdf
Rutgers Supplemental Statement of Work Instructions
If a department needs to extend the term of an existing PO and/or increase the amount, the request is typically processed through a Change Order / PO Modification in RU Marketplace.
For service-based purchase orders, Rutgers generally requires a Supplemental Statement of Work (SSOW).
The SSOW should outline revised service dates, updated scope of work, additional deliverables, and any fee or cost increases.
The completed SSOW must be attached to the change order request and submitted for Procurement review before the revised PO can be issued.
How do I approve or reject invoices in RU Marketplace?
Key Summary
- Users with the appropriate workflow approval role can approve or reject invoices in RU Marketplace.
- Approvers should verify:
- PO matching
- Funding information
- Goods/services received
- Duplicate payment issues
- Approval routing may depend on:
- Dollar amount
- Department/UDO
- Grant or project funding
- Procurement workflow rules
- There is a known issue where the Accept / Reject buttons may not appear.
- If this happens, leave a workflow comment and contact/tag the listed Procurement Approver.
- Request cancellation of the invoice or movement to another PO if appropriate.
Users with the appropriate approval role for the PO/Requisition can review and either approve or reject invoices in RU Marketplace as part of the invoice workflow process.
General Process
- Log into RU Marketplace through the myRutgers Portal
- Navigate to the invoice approval workflow or assigned approval queue
- Open the invoice and review:
- Invoice amount
- PO matching information
- Funding source / project details
- Supporting documentation and attachments
- Select either:
- Approve
- Reject / Return
- Optionally enter comments explaining any issues or required corrections when rejecting the invoice
Important Notes
Invoice approvers should verify:
- The invoice matches the PO
- Goods/services were received
- Funding information is correct
- The invoice has not already been paid or duplicated
Users cannot approve invoices if they lack the required workflow permissions (such as role access or the requisition/PO not being assigned to them).
Approval routing may depend on:
- Dollar thresholds
- UDO / department
- Project or grant funding
- Procurement workflow rules
Known Issue / Workaround
There is a known issue in RU Marketplace where the Accept / Reject buttons do not always appear for certain invoices.
If this occurs:
- Leave a comment directly on the workflow or invoice
- Tag the listed Procurement Approver
- Request that the invoice be canceled
You may also ask them to move the invoice to another PO.
Rutgers Sources
- https://procurementservices.rutgers.edu/files/procedures-manual-finalpdf
- https://procurementservices.rutgers.edu/resources/how-to/invoice/invoice-approvals
- https://procurementservices.rutgers.edu/resources/how-to/invoice/central-receiving-and-payment-request-status
Useful Links
Rutgers Invoice ApprovalsRutgers Central Receiving and Payment Request StatusRutgers Procurement Procedures ManualRutgers Procurement Procedures and Invoice Approval Guidance
Users with the appropriate approval role for the PO/Requisition can review and either approve or reject invoices in RU Marketplace as part of the invoice workflow process.
Invoice approvers should verify the invoice matches the PO, goods/services were received, and funding information is correct.
Approval routing may depend on dollar thresholds, department, project funding, and procurement workflow rules.
There is a known issue in RU Marketplace where the Accept / Reject buttons do not always appear for certain invoices.
Can Rutgers hire a former employee as a consultant or supplier?
Key Summary
- Rutgers may hire a former employee as a consultant or supplier only if specific former-employee supplier requirements are met.
- Generally, the individual must:
- Be at least six months removed from their last Rutgers paycheck
- Be engaged in a different calendar year
- Perform work that is not substantially the same as their previous Rutgers job duties
- Former employee engagements may require additional review by Procurement, HR, or classification/tax review teams.
- Rutgers may deny onboarding if the arrangement appears to circumvent employment or independent contractor rules.
Rutgers may hire a former employee as a supplier or consultant only if the University’s former-employee supplier requirements are met.
General Requirements
Generally, the following conditions must apply:
-
The individual must be at least:
- Six months removed from their last Rutgers paycheck
-
The new engagement must occur in:
- A different calendar year
-
The proposed work:
- Must not be substantially the same job previously performed as a Rutgers employee
If these conditions are not met, the engagement should not proceed through the supplier or consultant process without additional Procurement guidance and review.
Important Notes
Former employees may require additional review by:
- Procurement Services
- Human Resources
- Tax or classification review teams
Rutgers may deny supplier onboarding if the arrangement appears to:
- Circumvent employment rules
- Misclassify an employee as an independent contractor
Rutgers Sources
- https://procurementservices.rutgers.edu/resources/frequently-asked-questions
- https://procurementservices.rutgers.edu/files/procedures-manual-finalpdf
Rutgers Procurement FAQ and Procedures Manual
The individual must be at least six months removed from their last Rutgers paycheck.
The new engagement must occur in a different calendar year.
The proposed work must not be substantially the same job previously performed as a Rutgers employee.
Rutgers may deny supplier onboarding if the arrangement appears to circumvent employment rules or misclassify an employee as an independent contractor.
What is required to enroll a foreign individual supplier at Rutgers?
Key Summary
- Foreign individual suppliers must complete Rutgers supplier onboarding before payment can be issued.
- Foreign individuals register through:
- PaymentWorks
- Foreign individuals generally submit:
- A W-8 tax form
- Instead of a W-9
- Foreign individuals must also contact Rutgers Tax Services to complete:
- Glacier registration
before completing PaymentWorks onboarding.
- Glacier registration
- Supplier onboarding is not complete until all tax and registration requirements are approved.
Foreign individual suppliers must complete Rutgers’ supplier onboarding and tax registration requirements before payment can be processed.
Rutgers requires new suppliers to register through:
- PaymentWorks
- Rutgers’ supplier onboarding portal
For foreign individuals, onboarding documentation generally includes:
- A signed:
- W-8 tax form
- Instead of:
- A W-9
Glacier Registration Requirement
Rutgers Procurement guidance states that:
-
Foreign individuals must contact:
- Rutgers Tax Services
to complete registration in Glacier
before completing PaymentWorks registration.
This requirement generally applies only to:
- Foreign individuals
and not to:
- Foreign business entities or organizations.
Important Notes
Foreign suppliers may experience additional review for:
- Tax compliance
- Visa or residency status
- Withholding requirements
Supplier onboarding is not considered complete until:
-
PaymentWorks registration,
-
Required tax documentation,
-
and any applicable Glacier registration
have been completed and approved.
Rutgers Sources
- https://procurementservices.rutgers.edu/resources/frequently-asked-questions
- https://procurementservices.rutgers.edu/for-suppliers/become-a-supplier
- https://procurementservices.rutgers.edu/files/procedures-manual-finalpdf
Useful Links
Rutgers Procurement Frequently Asked QuestionsRutgers Become a SupplierRutgers Procurement Procedures ManualRutgers Procurement FAQ and Supplier Onboarding Guidance
Foreign individual suppliers must complete Rutgers’ supplier onboarding and tax registration requirements before payment can be processed.
Foreign individuals must contact Rutgers Tax Services to complete registration in Glacier before completing PaymentWorks registration.
Foreign individuals generally submit a W-8 tax form instead of a W-9.
Supplier onboarding is not considered complete until PaymentWorks registration, required tax documentation, and any applicable Glacier registration have been completed and approved.
How do I close a PO?
Key Summary
-
To request closure of a PO, email: ifhpurchases@ifh.rutgers.edu and include the PO number.
-
Before requesting closure, confirm there are no:
- Pending invoices
- Expected invoices
- Remaining balances
- Outstanding goods or services
-
Closing a PO too early may prevent invoice processing or receiving activity.
-
A PO should only be closed when:
- The purchase is fully complete, or
- The remaining balance is no longer needed.
To request that a purchase order (PO) be closed, email ifhpurchases@ifh.rutgers.edu and include the PO number you want closed.
Before Requesting Closure
Before requesting that a PO be closed, confirm that there are no:
- Pending invoices
- Expected invoices
- Unpaid balances
- Remaining goods or services still to be received
Rutgers’ invoice payment process depends on a valid PO, and invoices are generally processed only after goods or services are received. Closing a PO too early may prevent additional receiving or invoice activity from being completed.
A PO should only be closed when:
- The purchase is fully complete, or
- The remaining balance is no longer needed
Important Notes
Suppliers are instructed to submit invoices using a valid Rutgers PO number. If an invoice is still expected, the PO should generally remain open until:
- The invoice is processed, or
- The issue is otherwise resolved
Rutgers Sources
Internal IFH Purchasing Guidance
To request that a purchase order (PO) be closed, email ifhpurchases@ifh.rutgers.edu and include the PO number you want closed.
A PO should only be closed when the purchase is fully complete or the remaining balance is no longer needed.
Closing a PO too early may prevent additional receiving or invoice activity from being completed.
If an invoice is still expected, the PO should generally remain open until the invoice is processed or the issue is otherwise resolved.
Frequently Asked Questions
Where can I find Rutgers tax exemption forms, W-9, and bank information?
You can access commonly requested financial and tax documents using the links provided below:
Available Documents
-
Tax Exemption Letters
- Confirms Rutgers' exemption from New Jersey sales tax and federal tax-exempt status
- Used when vendors request proof that Rutgers should not be charged tax
-
W-9 Form
- Provides Rutgers' legal name, address, and Taxpayer Identification Number (TIN)
- Commonly requested by vendors for payment setup and compliance
-
Bank Letter (ACH/Wire Information)
- Contains Rutgers' banking details, including:
- Account name and address
- ABA routing number
- Wire (SWIFT) code
- Account number
- Used for setting up electronic payments or incoming wires
- Contains Rutgers' banking details, including:
When to Use These
- Send tax exemption letters to vendors to avoid sales tax charges
- Provide the W-9 when a vendor needs Rutgers' tax identification information
- Share the bank letter when a vendor is issuing a payment via ACH or wire
Folder link below.
Useful Links
Bank and Tax FormsNew Jersey Sales Tax Ex Letter.pdf
The entity named above is an agency, political subdivision, or instrumentality of the State of New Jersey and is exempt from Sales and Use Taxes
Official letterhead, a purchase order or similar document signed by a qualified officer is sufficient proof that the entity is exempt from paying New Jersey sales tax.
Request for Taxpayer Identification Number and Certification
Rutgers The State University
Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1
Our records indicate that your organization is currently exempt under section 501(c)(3) of the Internal Revenue Code.
Our records indicate that your organization is also classified as a public charity
Bank ACH and Wire Information
Account Name: Rutgers, the State University
ABA Number: 121000248
Swift Code for International Wires: WFBIUS6S
What shipping options are available for Rutgers departments?
Rutgers departments have several options for shipping depending on the situation. The most common methods are outlined below:
1. IPO Mail Services (Primary Option)
Rutgers IPO (Institutional Planning & Operations) Mail Services provides centralized mailing and shipping support for departments, especially for bulk or recurring needs.
🔹 When to Use
- Bulk mailings or large distribution projects
- Recurring postage/shipping needs
- When departmental staff need assistance coordinating shipments
🔹 How to Use IPO Mail Services
- Email ifhpurchases@ifh.rutgers.edu to create a requisition in RU Marketplace
- Select or describe the supplier as IPO Mail Services / Rutgers Mail Services
- Include:
- Project # or GL String to charge
- Once approved, a Purchase Order (PO) is issued, but the Requisition Number can be sent to mail services
- IPO completes the work and charges against the PO (via internal billing / Journal Entries)
2. FedEx
- Rutgers provides a central FedEx account for departmental use.
- At IFH, shipments are processed using FedEx Airbills (paper forms) rather than an online portal.
- Account Number: 1167-8134-4
- Best for: one-off standard shipping
3. UPS
- UPS can be used as an alternative carrier when needed.
- Staff typically:
- Go to the UPS website
- Fill out a request form for pickup/delivery
- Generate and print a shipping label
- Account Details:
- User: ihhcpar@rutgers
- Account Number: R7X273
4. Campus Mail (Internal Rutgers Mail)
- Used for sending items between Rutgers departments or campuses.
- Best for:
- Internal documents
- Non-urgent materials
- Typically lower cost or free, but slower than external carriers.
5. Personal Payment & Reimbursement (Last Resort)
- An employee may pay out-of-pocket for shipping and request reimbursement.
- Should only be used in rare or urgent situations when other options are not available.
- Requires:
- Receipt documentation
- Submission through an expense report
Best Practice
- Use IPO Mail Services for bulk, recurring, or complex shipping needs. It is the preferred primary shipping method.
- Use FedEx for one-off shipments.
- Use Campus Mail for internal deliveries.
- Use UPS when FedEx is not suitable.
- Avoid personal reimbursement unless absolutely necessary.
Internal IFH Shipping Guidance
Our Fedex account number is "1167-8134-4"
For FedEx we don't use an online portal, we use FedEx Airbills that get filled out.
Our UPS account details: User: ihhcpar@rutgers Account numbre: R7X273
For UPS, people go on the UPS site and fill out a form to request pickup/delivery/print a label
Procurement Forms — where can I download them?
Below are the procurement forms available for download. Click any link to open the PDF.
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PCard form — Use to request a purchase using the IFH department PCard.
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ICED Form — Independent Contractor Evaluation Determination form. Required when engaging an individual as a contractor to confirm they should not be classified as an employee. Consultants/Honorarium/and most service requests require this.
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Statement of Work Form — Standard SOW template defining deliverables, timeline, and cost for a professional services engagement. Consultants and most service requests require this.
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Supplemental Statement of Work Form — Use to extend or modify an existing SOW (additional scope, budget, or time).
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Waiver of Bid Form — Required for any order over $50,000.
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Exhibit C Statement of Work Final — The Exhibit C SOW attachment is used when hiring temp workers.
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Honorarium Request Form — Form used to request honoraria payments. Typically used for speakers, honored guests, and other individuals you want to send money to.
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Non Employee Travel Reimbursement — Form used to request reimbursement to non-employees. Typically used for guest visitors, non-rutgers-employed students who went on conferences, etc.
Rutgers PI Documents Library — /documents/Procurement/
Curated list of procurement forms maintained for Principal Investigators and assistants in the PI documents folder.
Concur and Travel Forms — where can I download them?
Below are the Concur and travel-related forms available for download.
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TMER Payroll Form — Travel and Miscellaneous Expense Reimbursement (TMER) via payroll. Use this to process travel/expense reimbursements paid through payroll instead of Concur. This is particularly used for new employee relocation reimbursements. Once filled, this gets sent to IFH Purchases for signing.
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Lost Receipt Form — Use this form if you or someone you are assisting with expense reports lost a receipt. Be aware that receipts are not needed for items below $50.
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Non Employee Travel Reimbursement — Form used to request reimbursement to non-employees. Typically used for guest visitors, non-rutgers-employed students who went on conferences, etc.
Rutgers PI Documents Library — /documents/Concur and Travel/
Curated list of Concur and travel forms maintained for Principal Investigators in the PI documents folder.
Tax Forms — where can I download them?
Below are the Rutgers tax-related forms and letters that vendors or sponsors typically request. Click any link to open the PDF.
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501(c)(3) Tax Exemption Letter — IRS determination letter confirming Rutgers' 501(c)(3) tax-exempt status. Provide to vendors or grantors who require proof of nonprofit status.
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Rutgers Operating Account Bank Letter (Acct 9690) — Bank verification letter for the Rutgers operating account, used when a payer requires written confirmation of banking details.
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EIN Letter (22-6001086) — Federal Employer Identification Number (EIN) documentation for Rutgers.
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New Jersey Sales Tax Exemption Letter — NJ sales tax exemption letter; provide to in-state vendors so they don't charge sales tax on Rutgers purchases.
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W-9 (RBHS) — Most recent IRS Form W-9 for Rutgers Biomedical and Health Sciences (RBHS), dated 07/29/2022. Provide to vendors who request a W-9 before paying Rutgers or need to enroll Rutgers in there system.
Rutgers PI Documents Library — /documents/Tax Forms/
Curated list of Rutgers tax forms and verification letters maintained for Principal Investigators in the PI documents folder.